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Uptime and Synthetic Checks · Error and Performance Tracking · Silent Job Failures Caught · Alerts Acted On

Application Monitoring That Catches Problems Before Customers Do

Customers notice outages before your team does. We set up uptime, error, performance and job monitoring in your accounts, then our engineers watch the alerts and fix what they find.

What Are Application Monitoring Services?


Application monitoring services continuously watch a live application to detect problems before users report them. They track availability, response times, errors, background jobs and resource usage, send alerts to the right people when something goes wrong, and give engineers the logs and traces needed to find the cause quickly. Managed monitoring adds a team that sets it up, tunes it and responds to alerts.


Codersarts provides application monitoring services for web applications, APIs, SaaS products, background workers and AI-powered apps. We set up uptime checks, error tracking, performance monitoring, logs and alerts in your own accounts and tools, then watch them and act on what they show, so outages are caught in minutes and fixed by the same team.


Customers should never be the first to tell you your app is down. Monitoring makes sure your team knows first.


Application Monitoring at a Glance


Question

Answer

What we monitor

Availability, response times, errors, background jobs, databases, servers, certificates and third-party services

Monitoring types

Uptime checks, synthetic user journeys, application performance monitoring, error tracking, logs and infrastructure metrics

Tools

Sentry, Grafana, Prometheus, CloudWatch, Better Stack, Uptime Kuma, Datadog and New Relic

Alerting

Routed by severity to email, chat or on-call phones, tuned to avoid noise

Response

Alerts handled by our engineers with defined response times

Pricing

Set up in the Go-Live Package from $2,000; watched and acted on in Managed Run from $1,000 per month

Ownership

Dashboards, alerts and data stay in accounts your company owns



Monitoring vs Observability


Term

What it means

Question it answers

Monitoring

Tracking known signals and alerting when they cross a threshold

Is something wrong right now?

Observability

Collecting rich data such as logs, metrics and traces so new problems can be investigated

Why is it wrong, and where exactly?


Good operations need both. Monitoring raises the alarm, and observability shortens the time from alarm to fix.



The Signals That Matter


Engineers use a few proven frameworks to decide what to measure. We combine them for every application.


The Four Golden Signals


Google's site reliability engineering practice recommends four signals for any user-facing system:


Signal

What it measures

Example alert

Latency

How long requests take

Most checkout requests take longer than 2 seconds

Traffic

How much demand the system receives

Requests drop sharply, which may mean users cannot reach the site

Errors

How many requests fail

More than 2 percent of requests return server errors

Saturation

How full the system's resources are

Disk usage above 85 percent or memory close to its limit


The RED Method for Services


For APIs and microservices, the RED method tracks Rate (requests per second), Errors (failed requests) and Duration (how long requests take) for each service, so a slow or failing component is easy to spot.


The USE Method for Infrastructure


For servers, databases and queues, the USE method tracks Utilisation, Saturation and Errors for each resource, such as CPU, memory, disk and network.



Types of Monitoring We Set Up


Type

What it does

What it catches

Uptime monitoring

Checks your site and APIs every minute from several locations

Outages, DNS problems, expired SSL certificates

Synthetic monitoring

Runs scripted user journeys such as logging in or placing an order

Broken features while the homepage still loads

Application performance monitoring (APM)

Traces requests through your code and database

Slow endpoints, slow queries and bottlenecks

Error tracking

Captures exceptions with stack traces and affected users

Bugs and crashes, grouped by cause

Log management

Collects application and server logs in one searchable place

The detail needed to investigate incidents

Infrastructure monitoring

Tracks CPU, memory, disk, network and container health

Resource exhaustion before it causes outages

Job and heartbeat monitoring

Alerts when scheduled jobs do not run or do not finish

Silent failures in emails, reports, imports and AI tasks

Third-party monitoring

Watches payment, email and AI provider status and error rates

Problems caused by suppliers outside your code



Monitoring Background Jobs and Scheduled Tasks


Some of the most damaging failures make no noise at all. A scheduled job that stops running does not show an error page; it simply stops sending emails, publishing content, syncing data or generating invoices. We monitor these with heartbeat checks: each job reports when it starts and finishes, and an alert fires if a report is missing or late. This is especially important for AI-powered apps that run long, queued tasks and for apps that must never send duplicate emails or publish the same content twice.



Alerting Without Alert Fatigue


Too many alerts are as dangerous as too few, because teams start ignoring them. We design alerts that people trust:


  • Alert on symptoms users feel, such as errors and slow pages, rather than every internal metric

  • Severity levels so critical alerts wake someone up and minor ones wait for business hours

  • Thresholds based on real behaviour, reviewed after the first weeks of data

  • Grouping and deduplication so one incident produces one alert, not hundreds

  • Clear alert messages that say what is wrong, where to look and which runbook to follow

  • Regular review to remove alerts that never lead to action



Service Level Objectives


For applications where reliability is a business commitment, we help define service level objectives (SLOs): measurable targets such as "99.9 percent of requests succeed each month" or "95 percent of pages load in under 1 second". The gap between the target and perfection is the error budget. When the budget is being used up quickly, reliability work takes priority over new features. SLOs turn monitoring data into clear decisions for both engineers and business owners.



Dashboards People Actually Use


We build a small number of focused dashboards rather than dozens nobody opens:


  • Service health: availability, error rate and response times for each user-facing service

  • Business flows: sign-ups, logins, orders or other key actions per hour, so drops are visible

  • Infrastructure: resource usage and capacity trends

  • Jobs and queues: job success, duration and backlog



From Alert to Fix


Monitoring only creates value when someone acts on it. Under our monthly service, alerts go to Codersarts engineers, who:


  1. Acknowledge the alert within the agreed response time.

  2. Check impact using dashboards, logs and traces.

  3. Restore service through a fix, rollback or safe workaround.

  4. Keep you informed in plain language while the incident is open.

  5. Write a short root-cause note after critical incidents, with steps to prevent repeats.


Severity

Example

Acknowledgement

Recovery target

Critical

Site down, payments failing, data at risk

30 minutes (24/7 with cover)

4 hours

High

A key feature or scheduled job failing

2 business hours

1 business day

Normal

Minor error spike or capacity warning

1 business day

Next scheduled update


Outside business hours, critical alerts are handled when you add Critical Incident Cover.



Monitoring AI-Powered Applications


Apps that call AI models have failure modes that standard monitoring misses. We add checks for:


  • Provider errors and rate limits, such as timeouts or "too many requests" responses from model APIs

  • Response times for AI calls, which can vary widely between providers and models

  • Token usage and spend, with alerts when daily costs rise above an agreed budget

  • Queue depth and stuck jobs for long-running generation tasks

  • Model changes, when a provider retires or updates a model your app depends on

  • Duplicate actions, such as the same email sent or article published twice after a retry


For a deeper review of AI spending, see our LLM Cost Optimization Audit.



What Your Monthly Monitoring Report Shows


  • Availability for each monitored service, compared with your target

  • Incidents, with their cause, duration, impact and the fix applied

  • Error trends, including the most frequent errors and whether they are rising or falling

  • Performance, such as the slowest pages, endpoints and database queries

  • Capacity warnings for disk, memory, database size and connection limits

  • Alert quality, including alerts that fired without needing action and how we tuned them



Choosing Monitoring Tools


We select tools based on your stack, budget and existing accounts rather than a preferred vendor.


Need

Lower-cost options

Commercial platforms

Uptime and status pages

Uptime Kuma, Better Stack free tier

Better Stack, Pingdom

Error tracking

Sentry free or team plans, GlitchTip

Sentry Business

Metrics and dashboards

Prometheus and Grafana

Grafana Cloud, Datadog

Logs

Loki, CloudWatch Logs

Datadog, New Relic

Cloud-native

CloudWatch, Google Cloud Monitoring, Azure Monitor

Same, with paid features


Many small applications are monitored well for little or no tool cost. Monitoring data can include personal information, so we configure tools to mask sensitive fields and keep data only as long as needed.



How We Set Up Monitoring for Your Application


  1. Map what matters. We list your key user journeys, services, scheduled jobs, databases and third-party dependencies.

  2. Choose tools. We recommend tools that fit your stack and budget, reusing any you already pay for.

  3. Instrument. We add error tracking, performance tracing, heartbeats and uptime checks, and collect logs in one place.

  4. Set thresholds and routing. Alerts are configured by severity and sent to the right people.

  5. Tune. After two to four weeks of real data, thresholds are adjusted and noisy alerts removed.



Who Application Monitoring Services Are For


  • Businesses that hear about outages from customers instead of alerts

  • SaaS products and online stores where every minute of downtime costs revenue

  • Apps with scheduled jobs, queues or AI tasks that can fail silently

  • Teams flooded with alerts they have learned to ignore

  • Companies preparing for enterprise customers who ask about uptime and incident response



Status Pages and Customer Communication


During an incident, customers want to know you are aware and working on it. We can set up a public or private status page that shows the health of each service, updated automatically by uptime checks and manually with incident notes. This reduces support tickets during outages and builds trust with business customers who expect transparency about reliability.



Application Monitoring Pricing


Setup


Go-Live Package, starting at $2,000 one-time


Uptime checks, error tracking, performance monitoring, job heartbeats, dashboards and alert routing, as part of putting your application on properly managed infrastructure.


Monitoring and Response


Included in Managed Run, starting at $1,000 per month


  • Alerts watched and acted on by Codersarts engineers

  • Severity-based response times and a named incident owner

  • Monthly review of alerts, thresholds and dashboards

  • Monthly report on availability, incidents and trends


Add-ons


  • 24/7 critical incident cover: $250 per month

  • Service level objective design and advanced observability work: $50 per hour with your approval


Monitoring tool subscriptions, if any, are paid directly to the vendor. See Managed Run for full details.



What Is Not Included


  • Monitoring tool subscription fees

  • Monitoring of staff devices, office networks or business email

  • Business analytics and marketing dashboards

  • Hosting monitoring data in Codersarts-owned accounts



Frequently Asked Questions


What are application monitoring services?

They continuously watch a live application's availability, performance, errors, jobs and resources, alert the right people when problems appear and help engineers find the cause.

Monitoring tells you something is wrong by tracking known signals. Observability gives you the logs, metrics and traces to understand why.

Latency, traffic, errors and saturation, the four signals Google's site reliability engineering practice recommends for any user-facing system.

Synthetic monitoring runs scripted user journeys, such as logging in or checking out, on a schedule to catch broken features before users do.

We work with Sentry, Grafana, Prometheus, CloudWatch, Better Stack, Uptime Kuma, Datadog and New Relic, chosen to fit your stack and budget.

Both. Setup is part of the Go-Live Package, and under Managed Run our engineers watch alerts and resolve incidents within defined response times.

Setup is part of the Go-Live Package from $2,000, and monitoring with response is included in Managed Run from $1,000 per month.

Yes. Heartbeat checks alert us when a job does not run, runs late or does not finish.



Know About Problems Before Your Customers Do


Tell us what your application does, where it runs and how you find out about problems today. We will recommend a monitoring setup and show you what it would catch.


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